Shipping policy

1. Shipping Policy

• Butterfly Cove, LLC is committed to providing a positive shipping experience for our valued customers. 
• Please review our policy below for details on processing, rates, delivery, and more. 

2. Shipping & Delivery

Shipping Methods & Rates:

• [Standard Shipping]: 5-7 business days, USPS Priority Mail [Standard USPS Rates apply.  
• [Expedited Shipping]: 2-3 business days, USPS Priority Express Mail [Standard USPS Rates apply].  
• [Overnight Shipping]: 1 business day (if available), [Federal Express, Standard Rates apply].  

Shipping Timeframes:

• Processing Time: Orders are typically processed within 2-3 business days of receipt.  
• Delivery Estimates: Delivery times are estimates and vary by location and chosen method.  
• Holidays & Weekends: Orders are not processed or shipped on weekends or holidays.    

3. Shipping & Delivery

• Shipping to P.O. Boxes: Shipping is available to P.O. Boxes.
• Shipping Confirmation: You will receive a shipping confirmation email with a tracking number.
• Order Tracking: Your tracking number will be active within 24 hours of receipt.  

4. International Shipping (If Applicable)

International Rates & Fees:

• At this time, we do not ship internationally.  

5. Damages & Lost Shipments

Damaged Items:

If your order arrives damaged, please file a claim directly with the shipping carrier.  

Lost Packages:

If a package is lost, please contact us for a replacement or refund.  

6. Returns & Exchanges  

Please see the return policy.